Delete Your FinWise Account

Important: Deleting your account is permanent and cannot be undone. All your data will be permanently removed from our servers. Consider exporting your transactions first (Settings → Export).

Option 1: Delete In The App (Instant)

The fastest way — your account is deleted immediately:

  1. Open FinWise and sign in
  2. Go to Settings
  3. Under Profile, tap Delete account
  4. Read the warning, then tap Continue
  5. Enter your sign-in password to confirm
  6. Tap Delete forever

Your account and all data are removed immediately. No waiting period.

Option 2: Request By Email

If you can no longer access the app, email yvesrutembeza@gmail.com with:

  1. Subject: "Request to Delete My FinWise Account"
  2. The email address you registered with
  3. The statement: "I confirm that I want to permanently delete my FinWise account and all associated data"

Requests are processed within 7 business days.

What Data Will Be Deleted

When you delete your FinWise account, the following is permanently removed:

Note: FinWise does not collect photos, so there is no image data to remove. SMS message content was never stored — it is processed on your device only.

Data Retention Period

In-app deletion: immediate — data is removed from your device and our servers at once.

Email requests: processed within 7 business days.

Backups: any backup copies are removed within 90 days.

Alternative: Delete Individual Data

If you don't want to delete your entire account, you can:

Note: Individual deletions only remove data from your account. To permanently delete all data, you must delete your account.

Contact Us

Email: yvesrutembeza@gmail.com

Subject: Request to Delete My FinWise Account

We will respond to your deletion request within 7 business days.

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