Delete Your FinWise Account
Important: Deleting your account is permanent and cannot be undone. All your data will be permanently removed from our servers. Consider exporting your transactions first (Settings → Export).
Option 1: Delete In The App (Instant)
The fastest way — your account is deleted immediately:
- Open FinWise and sign in
- Go to Settings
- Under Profile, tap Delete account
- Read the warning, then tap Continue
- Enter your sign-in password to confirm
- Tap Delete forever
Your account and all data are removed immediately. No waiting period.
Option 2: Request By Email
If you can no longer access the app, email yvesrutembeza@gmail.com with:
- Subject: "Request to Delete My FinWise Account"
- The email address you registered with
- The statement: "I confirm that I want to permanently delete my FinWise account and all associated data"
Requests are processed within 7 business days.
What Data Will Be Deleted
When you delete your FinWise account, the following is permanently removed:
- Account information: email address, name, sign-in account
- Financial data: all transactions, income and spending records
- Goals: all savings goals, reserved money and contribution history
- Preferences: currency, categories, income target and app settings
- Local data: cached records and your app-lock PIN on the device
Note: FinWise does not collect photos, so there is no image data to remove. SMS message content was never stored — it is processed on your device only.
Data Retention Period
In-app deletion: immediate — data is removed from your device and our servers at once.
Email requests: processed within 7 business days.
Backups: any backup copies are removed within 90 days.
Alternative: Delete Individual Data
If you don't want to delete your entire account, you can:
- Delete individual transactions - Open the transaction, tap delete
- Delete individual goals - Open the goal, tap delete
- Clear all transactions - Go to Settings → Data Management → Clear All Transactions
- Logout - This clears locally cached data on your device
Note: Individual deletions only remove data from your account. To permanently delete all data, you must delete your account.
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